Terms of Service – MeritSetu App
All educational content offered on the MeritSetu platform can be conveniently purchased through our easy-to-use mobile application and website. Whether you access our services via the app or the website, you can seamlessly order course materials, books, and additional products or services. The following terms apply specifically to your course-related purchases.
1. Ordering and Confirmation
When you place an order through the app or website for any course material, you will receive a confirmation email acknowledging receipt of your request. This confirmation is for informational purposes only and does not constitute acceptance of your order. A legally binding contract will be established only when you receive either an invoice for applicable charges or a dispatch confirmation—whichever is sent first.
We reserve the right to refuse any order in cases such as insufficient stock, typographical errors, or inaccuracies in product descriptions or pricing. All course-related materials, including video lectures, will be made available through the app or sent to your registered email within 24 working hours of placing the order. The email will include clear instructions on accessing and downloading the content.
2. Payment and Delivery
Payments for course materials can be made securely through the app or website using credit/debit cards. If your payment is not authorized or declined, access to the course content will only be granted upon successful receipt of the full amount.
All course materials will be delivered digitally to the registered user, ensuring a streamlined and convenient learning experience. In case your order is not accepted, a full refund will be processed promptly.
Please note: Once digital course materials or services have been accessed, they are non-returnable and non-refundable.
3. Customer Support and Accuracy Disclaimer
For questions regarding terms, conditions, or returns, you may contact our support team at 📧 info@hctm.in.
While we aim to provide accurate and reliable information, we do not make legal representations or warranties regarding the content. We are not responsible for any loss or damage resulting from errors, outdated information, or incomplete materials.
If you notice any inaccuracies or suspect intellectual property infringement, please notify us immediately at the email address above.
4. Limitation of Liability
The course materials are provided without guarantees, conditions, or warranties of any kind regarding their accuracy. To the fullest extent permitted by law, we and our affiliated third parties expressly exclude all implied conditions, warranties, and other terms.
We are not liable for:
Inability to access the platform or services
Uninterrupted or error-free operation
Changes in format or structure of services
Errors, data corruption, or security breaches during transmission over telecommunications networks
Our liability shall not exceed the amount paid by you for the course at the time of your claim.
Courses purchased on the platform are strictly non-refundable. These terms do not affect your statutory consumer rights, where applicable.
5. Governing Law
This agreement shall be governed by and construed in accordance with the laws of the Republic of India.
6. Jurisdiction
Any disputes or legal proceedings arising from or in connection with this agreement shall be subject to the exclusive jurisdiction of the courts in Delhi, India.
7. Venue
Both parties agree that the appropriate venue for any legal proceedings shall be the competent courts located in Delhi, India.